Certificate III in Individual Support (Ageing / Home and Community)


This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centered support to people who may require support due to aging, disability, or some other reason. Work involves using discretion and judgment in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centered support.

Course Outcomes

Study Options


Duration: Up to 12 Months

Study Locations

  • Maryborough
  • Gympie
  • Townsville
  • Charter Towers

Employment Prospects

  • Personal Care Assistant
  • Direct Care Worker
  • Support Worker
  • Home Help Worker
  • Personal Care Worker
  • Personal Carer


CHC33015 Certificate III in Individual Support (Ageing / Home and Community) will consist of the following 13 units (7 core and 6 elective units). You will be required to undertake 120 hours of vocational/work placement (WP) in an approved setting.


CHCCCS015 Provide individualised support (WP)
CHCCCS023 Support independence and wellbeing (WP)
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care (WP)


CHCAGE001 Facilitate the empowerment of older people (WP)
CHCAGE005 Provide support to people living with dementia (WP)
CHCCCS011 Meet personal support needs (WP)
HLTINF001 Comply with infection prevention and control policies and procedures (WP)
CHCCCS025 Support relationships with carers and families
CHCHCS001 Provide home and community support services (WP)


Full Course


(No subsidy)


Certificate 3 Guarantee Fees

Student Co Contribution Fee (With Concession)


Certificate 3 Guarantee Fees

Student Co Contribution Fee (Without Concession)


Am I eligible for the Certificate 3 Guarantee Funding?

We are able to offer our courses under the Certificate 3 Guarantee which is government-subsidised training program for eligible students living in Queensland.

Certificate 3 Guarantee program supports eligible individuals to complete their first post-school certificate III qualification.  It also supports school students to access training and Year 12 graduates to transition to employment by providing free training in high priority qualifications.

Visit the government website to learn more and to find out if you are eligible or contact us and we can assist you.

Important Information

Payment Options

Up Front Payment

When you enrol the total amount will need to be paid.  This could be the cost of the full fee for the course or the student contribution amount if you are eligible for a subsidy or concession.  Any upfront fee that exceeds $1000 a payment plan will apply.

Payment plan

If you have difficulties paying for the full cost of a course or the course exceeds $1000, you may be eligible for a payment plan, which will be negotiated upon enrolment.

Study Options

Classroom learning (Virtual and In-Class) provides a complete learning experience for students. Conducted in a class environment is a great way to learn face to face or via video conference and facilitated by industry professionals skilled at making the class experience interactive. Our learning spaces are will equip for in-house simulations and workshops.

Courses may have a combination of online and classroom-based learning. Students are expected to undertake additional personal study to complete the course requirements.

Selection Criteria

As part of the selection criteria for this program, it is highly recommended that students:

  • are aged 16 years or older by the course commencement date.
  • have successfully completed Year 10 (or equivalent) or are of mature age.
  • have basic English reading and writing skills.

Entry Requirements

There are no formal entry requirements for this course.


If you are not currently employed or volunteering in this industry, you are required to complete a minimum of 120 hours of placement to satisfy this component of your qualification.  Completing placement is compulsory and you’ll be required to work shifts which include early morning, late nights of any days of the week including public holidays.  TESS may be able to assist in arranging suitable placements.    

Please note:  

For Placement

A Current National Police Check (Not more than 3 years old).  Please be aware if you have a criminal history, you may be disqualified from being eligible to undertake this course.  If you think this might impact you, please call TESS consultant for further information.

It’s also recommended that all students should undertake screening for vaccination against the following Queensland Health Mandatory vaccination requirements such as:

  • MMR (Measles, Mumps and Rubella)
  • Varicella zoster virus (chicken pox)
  • Pertussis (whooping cough)
  • Hepatitis B
  • Influenza (Flu)


  • COVID 19


Further Information

Please download the TESS Student Handbook for further information.

Click here


All information was accurate at the time of publication, however Fraser Coast Training Employment Support Service Inc. policies, tuition fees and course content is subject to change without notice.  Course commencement is dependent on sufficient enrolment numbers.  Timetable information is subject to change prior to commencement and/or during the duration of your course.


Click here to use our online application form and start your journey with TESS.