Certificate II in Workplace Skills

BSB20120

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles or an individual who has not yet entered the workforce and is developing the necessary skills in preparation for work.

Course Outcomes

Upon graduating you will receive a BSB20120 Certificate II in Workplace Skills.

Study Options

Class

Duration: Up to 12 Months

Study Locations

  • Maryborough
  • Gympie

Employment Prospects

  • Medical Receptionist
  • Customer Service Representative
  • Administrative Assistant
  • Records Clerk

COURSE UNITS

BSB20120 Certificate II in Workplace Skills will consist of the following 10 units (5 core and 5 elective units):

CORE UNITS

BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to health and safety of self and others

ELECTIVE UNITS

BSBPEF302 Develop self-awareness
BSBTEC101 Operate digital devices
BSBOPS202 Engage with customers
BSBPEF101 Plan and prepare for work readiness
BSBTWK201 Work effectively with others

COURSE COSTS

Full Course

Cost

(No subsidy)

$1800

Certificate 3 Guarantee Fees

Student Co Contribution Fee (With Concession)

$25.00

Certificate 3 Guarantee Fees

Student Co Contribution Fee (Without Concession)

$50.00

Am I eligible for the Certificate 3 Guarantee Funding?

We are able to offer our courses under the Certificate 3 Guarantee which is government-subsidised training program for eligible students living in Queensland.

Certificate 3 Guarantee program supports eligible individuals to complete their first post-school certificate III qualification.  It also supports school students to access training and Year 12 graduates to transition to employment by providing free training in high priority qualifications.

Visit the government website to learn more and to find out if you are eligible or contact us and we can assist you.

Important Information

Payment Options

Up Front Payment

When you enrol the total amount will need to be paid.  This could be the cost of the full fee for the course or the student contribution amount if you are eligible for a subsidy or concession.  Any upfront fee that exceeds $1000 a payment plan will apply.

Payment plan

If you have difficulties paying for the full cost of a course or the course exceeds $1000, you may be eligible for a payment plan, which will be negotiated upon enrolment.

Study Options

Classroom learning (Virtual and In-Class) provides a complete learning experience for students. Conducted in a class environment is a great way to learn face to face or via video conference and facilitated by industry professionals skilled at making the class experience interactive. Our learning spaces are will equip for in-house simulations and workshops.

Courses may have a combination of online and classroom-based learning. Students are expected to undertake additional personal study to complete the course requirements.

Selection Criteria

As part of the selection criteria for this program, it is highly recommended that students:

  • are aged 16 years or older by the course commencement date
  • have successfully completed Year 10 (or equivalent) or are of mature age
  • have basic English reading and writing skills

Entry Requirements

We currently don’t have any entry requirements for this course.

Further Information

Please download the TESS Student Handbook for further information.

Click here

Disclaimer

All information was accurate at the time of publication, however Fraser Coast Training Employment Support Service Inc. policies, tuition fees and course content is subject to change without notice.  Course commencement is dependent on sufficient enrolment numbers.  Timetable information is subject to change prior to commencement and/or during the duration of your course.

READY TO START?

Click here to use our online application form and start your journey with TESS.