This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

After completing this course, you could consider roles such as a bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant, porter or a room attendant.


Employment Industries could include:

Upon completion of the course, some of the possible industries for employment can include:

Accommodation and Food Services

Retail Trade

Education and



The course will consist of 6 core unit and 6 elective units making a total of 12 units.
Upon successful completion of the course, you will be awarded a Certificate II in Hospitality- SIT20316.

Core Units

Unit CodeUnit Description
BSBWOR203Work effectively with others
SITHIND002Source and use information on the hospitality industry
SITHIND003Use hospitality skills effectively
SITXCCS003Interact with customers
SITXCOM002Show social and cultural sensitivity
SITXWHS001Participate in safe work practices

Elective Units

Unit CodeUnit Description
SITXFSA001Use hygienic practices for food safety
SITHFAB002Provide responsible service of alcohol
SITHFAB004Prepare and serve non-alcoholic beverages
SITHFAB005Prepare and serve espresso coffee
SITHKOP001Clean kitchen premises and equipment
SITHCCC003Prepare and present sandwiches


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Non Funded Fees

Student Fees
Please enquire for costs

Cert 3 Guarantee Fees

Funding TypeNumber of UnitsStudent Co-Contribution FeeCost per Unit
Funding TypeStudent Fee


We provide our Hospitality training courses out of our fully equipped college in Maryborough:

60 John St, Maryborough, Queensland, 4650


We provide our Hospitality training courses at the following location:

8 Lady Mary Tce, Gympie, Queensland, 4570

Charters Towers

We deliver our courses on an ad-hoc basis from our Charters Towers campus. Please contact us to find out when the next courses are scheduled:

Gold City Bowls Club,
68/70 Mary Street,  Charters Towers, Queensland, 4820

We currently don't have any entry requirements for this course. 
Please get in touch with us if you would like to know more . 

Am I eligible for the Certificate 3 Guarantee Funding?

We are able to offer our courses under the Certificate 3 Guarantee which is a government-subsidised training program for eligible students living in Queensland.

The Certificate 3 Guarantee supports eligible individuals to complete their first post-school certificate III qualification. It also supports school students to access training and Year 12 graduates to transition to employment by providing free training in high priority qualifications.

Visit the government website to learn more and to find out if you are eligible or get in touch with us and we can offer you advice and support on any information regarding this.


Click here to use our online application form and start your journey with TESS.